Submit a Support Ticket
About our team
Can't find the right support in our Help Center? Or do you have a question or do you suspect that something is broken? Please fill in this form.
Every working day between 9 and 5 we are ready to support you in the daily use of our platform and to answer your requests! During the months of July and August, our occupation is limited due to holidays and our priority is for requests that we consider urgent. Our substantive responses to other requests can therefore take longer during this period than you are used to from us.
Are you about to submit a request that needs to be dealt with quickly by us? Then give your request the priority Urgent in the form and one of our colleagues will do its utmost to help you as well as possible!
Do you want to help us help you?
Not every ticket is the same. The more information you can give us, the faster and better we can support you. By filling in the Ticket type you can already let us know if you have a user question (Question), a new wish (Task) or bug report (Issue). You can also let us know what the urgency is for you by indicating the priority.
Use links in your description and add screenshots to quickly point us to the right place!